With 10DLC, businesses can access a higher throughput rate. This means that more messages can be sent per minute on 10DLC than on a traditional 10-digit number. Texting is the highest rated contact method for customer satisfaction compared to all other communication channels. So now you can send text messages to customers individually or at scale with a local phone number, improving customer engagement and experience by communicating with them in their preferred method but with a number they recognize and trust.