Mar 9, 2016 | Customer Engagement, Customer Reviews, Customer Service, Customer Tools, Marketing Automation, Public Relations, Small Business, Social Media
Using social media is vital for promoting your business, however it is easy to make mistakes with social media that can be damaging to your company’s image. Don’t make these mistakes when you are posting on social media pages: Being Boring: Your customers...
Feb 7, 2016 | Customer Engagement, Customer Reviews, Customer Service, Customer Tools, Email Marketing, Public Relations, Small Business, Social Media
It’s a Small, Small, (Business) World Although big businesses get all the attention, small and medium sized businesses are the backbone of the country. According to the 2010 census http://www.census.gov/econ/susb/ 48 percent of the American workforce works for...
Jan 28, 2016 | Customer Engagement, Customer Service, Email Marketing, Local Business Solutions, Marketing Automation, Social Media
While social media marketing is more trendy, email marketing is still a tried-and-true marketing technique. When it is done correctly – email marketing can be really profitable for your small business. In order to get the best results from your emails, you will...
Jan 26, 2016 | Local Business Solutions, Sales, Small Business
In this modern world social selling is crucial for any small business. Social media is an essential tool you have to use to connect with the majority of your customers – and you can no longer hide behind the scenes. Try these tips to get the most out of your...
Jan 20, 2016 | Customer Engagement, Customer Service, Small Business, Social Media
Although coupons may seem old-fashioned, when used correctly they can really help your small business grow. Here are 5 reasons why you should be offering discounts to your customers: 1. Entice New Customers Incentives are a great way to encourage people to try new...