Jan 10, 2020 | Customer Engagement
Even though connecting with your customers is often easier than you think, there is no shortage of challenges standing in your way. And in many cases, you’re your own worst enemy. Here’s why: you assume that it’s difficult to maintain strong customer connections, so...
Dec 30, 2019 | Email Marketing
Some people say that email marketing is dead, while others believe that it’s alive and well. Before you throw your email marketing strategy under the bus, it’s important to understand what it can do for your business. According to HubSpot, 83 percent of B2B companies...
Dec 6, 2019 | Customer Engagement
Do you focus so much time on managing your business that you often overlook the importance of connecting with your customers? Are you concerned that connecting (and staying in touch) with your customers will take too much time out of your already busy day? While it’s...
Nov 25, 2019 | Customer Service
With Thanksgiving only a couple days away, there’s no better time than now to show your customers that you’re thankful for them. Maybe you have a strategy in place for showing your customers how much you care. Or maybe this concept is entirely new to you, and you’re...
Nov 22, 2019 | Customer Service
If you’ve heard it once, you’ve heard it a million times: customer service is the key to growing your business. It’s one thing to say this, but another thing entirely to understand what it means. The following statistics prove that customer service is the key to...
