Oct 5, 2020 | Customer Engagement
2020 has been quite a year, and it has taken its toll on businesses, large and small. Having strong customer engagement strategies in place is a small business owner’s best defense against losing their customers to competitors. Now more than ever, businesses should...
Apr 8, 2020 | Small Business
While there’s no way of knowing what the future brings in regards to coronavirus (COVID-19), one thing is for sure: the escalation of the virus has impacted millions of businesses and employees the world over. To date, the effect of coronavirus on small and...
Mar 31, 2020 | Customer Engagement
With the COVID-19 pandemic bogging down almost every part of the country, many businesses are struggling to stay afloat. Even those that are lucky enough to remain open face challenges in regards to customer communication. Before we discuss some of the best ways to...
Mar 27, 2020 | Small Business
Small and medium-sized businesses have a lot to think about, with the well-being of their employees at the top of the list. With the coronavirus pandemic taking the world by storm, SMBs from one side of the globe to the next are looking for ways to stabilize their...
Mar 17, 2020 | Customer Engagement
There are many effective strategies for retaining customers and growing your business, but luck isn’t one of them. Since 90% of customers are likely to purchase more than once, it’s critical to focus your efforts on retention. And this leads to an important question:...
