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The Customer Connection Blog

Meet your new best friend: FreshLime’s local business owner resource center for customer retention marketing. Read some of our recent blog posts below! Contact us if you have any questions about our business or our work, or check out our customer interaction platform!

The Ultimate Guide to Review Monitoring

In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.

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4 Ways to Help Your Small Business Thrive in Unexpected Circumstances

by Amanda Shaw | Jul 26, 2021 | Customer Service, Local Business, Small Business

We all learned a big lesson last year in preparedness. In the blink of an eye, businesses had to adapt to major changes and get creative just to stay afloat. Because of that, we also learned what businesses who remained successful were previously doing so they were...

QR Code Usage Has Quadrupled Since 2017

by Amanda Shaw | Jul 19, 2021 | Customer Engagement, Marketing

QR code usage has quadrupled since 2017, and that number is only going to continue to grow. There are several reasons QR codes have become increasingly popular, and among those are: Touch-free call to action Prompts communication and engagement Business owners can...

Simple Frozen Key Lime Pie

by Amanda Shaw | Jul 15, 2021 | Lime Inspired Eats!

This week's lime inspired recipe is from celebrity chef, Jeff Mauro! This frozen key lime pie is perfect for so many reasons- A cold treat to refresh you on these hot summer days Simple to make, with only 5 ingredients Full of tart and delicious lime flavor! All you...

Is Your Google My Business Listing Optimized for Reviews? [A Step-by-Step Guide]

by Amanda Shaw | Jul 15, 2021 | Local Business, Small Business

Google is the world’s most popular search engine, we all know that. With about 60,000+ searches per second, it’s safe to say that your business’s presence on Google is pretty important. Google provides businesses with free listings so they can be found online, but...