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The Customer Connection Blog
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
QR Codes are Making Waves in the Business World
QR codes are becoming more useful and beneficial to businesses and consumers everyday. QR codes have a wide variety of uses that include convenient payments and conversations, speedy response times for appointments and providing information when and where needed. QR...
70% of Consumers Opt In to Receive Texts from Businesses
So far this year, 70% of consumers have opted in to receive text messages from businesses. Why are consumers willing to receive messages from businesses they frequent? Because they are being asked to! Getting customers on board with regular communication is simpler...
3 Reasons for Businesses to Focus on Customer Experience
Your customer’s experience with your business is what determines whether or not they will be back. Customer loyalty is becoming increasingly valuable to businesses as time goes on, and for good reason. Consumers want to frequent and support the businesses that they...
4 Ways to Delight Your New and Long-Term Customers
The term ‘customer delight’ is used to describe a customer's positive experience interacting and benefitting from a business, product and service, essential to ensure customers continue to employ your services or buy your products. Customer delight is as important for...
