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The Customer Connection Blog
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
For Every $100 Spent at Local Businesses, Roughly $68 Will Stay in the Community
Local businesses are the heart and soul of any community. There is a local bookstore near my home that is owned and operated by a woman and her adult daughter. My kids and I regularly visit the store and look at new children’s books they have and, of course, add to...
Rosemary + Lime + Cranberry = The Perfect Thanksgiving Sauce
Believe it or not, Thanksgiving is next week! Who wouldn't want to add some zesty lime to their meal to make it even more delicious and memorable? Good news! We found the perfect recipe for yummy lime cranberry sauce that is sure to impress your family this holiday...
Supporting Local Businesses is Good for the Environment
November is the month of gratitude, and we should all be giving thanks to the small business owners who keep our local economies going. This year has been rough, just like the last, for small businesses. We want to recognize and appreciate them for continuing to serve...
95% of Customers say that Scary-Good Customer Service is an Important Factor for Brand Loyalty
This Halloween, offer your customers the best treat of all: scary-good customer service! 95% of customers say that good customer service is an important factor for them when choosing which businesses to be loyal to. A positive customer experience is more than just...
