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The Customer Connection Blog
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
72% of Customers will Share a Positive Experience with 5+ People
We have all been consumers, which means we have all been happy customers and unhappy customers. Whether it is intentional or not, we often share our good and bad experiences with friends and family. As a business owner, it is important to keep that in mind, because...
Cilantro & Lime Crab Tacos
This cilantro and lime crab taco recipe sounds much more complicated than it actually is. We found this recipe and knew it had to be shared because it is packed with flavor, can be customized for children or others who might be picky about their toppings and of...
Highly Engaged Customers Buy More, Promote More and are More Loyal
Highly engaged customers buy more, promote more and are more loyal. It makes sense why businesses would want to engage frequently with their customers. Who doesn’t want customers who buy more, promote their business more and are more loyal? So, what exactly is a...
66% of Consumers Have Used at Least 3 Different Communication Channels to Contact a Business
Customers are ahead of many businesses when it comes to which platforms they use to interact with businesses. In fact, 66% of consumers have used at least three different communication channels to get in contact with businesses they want to work with. Among the most...
