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Learn about customer experience and retention marketing.
Meet your new best friend: FreshLime’s local business owner resource center for customer retention marketing. Read some of our recent blog posts below! Contact us if you have any questions about our business or our work, or check out our customer interaction platform!
How to Keep Your Customers Coming Back to Your Business
Get this: the probability of selling to an existing customer is approximately 60 – 70 percent, while the probability of selling to a new prospect is somewhere in the 5 – 20 percent range. Even though you need new business to grow, don’t ignore your current customer...
November Newsletter: 5 Ways to Show Your Customers You Care
Fall weather, cozy sweaters, pumpkin pie, and time with family are all things we feel grateful for at this time of year. And highest on our thankful list? YOU, our amazing customers! So this month, we want to express our gratitude to you by providing some ideas for...
Thanksgiving Pie + Lime = You’re Welcome!
Thanksgiving is fast approaching and it’s time to start planning those dinner menus! Everyone loves a good thanksgiving pie, and we found a recipe that will exceed your expectations this year. We all know cranberries are often found on a Thanksgiving dinner...
5 Ways to Show Customer Appreciation
November is the month of thanksgiving, which means it’s the month to show appreciation to those around you-including your customers! Of course, you don’t have to wait for turkey time to show your customers how thankful you are for them. We have ideas for you to use...
How to Personalize Relationships with Your Customers
Customer service comes in many different forms. The strategy you implement and steps you take to carry it out can make or break your business. It’s critical to personalize relationships with your customers, as doing so increases engagement while allowing you to form a...
Jay Bean on The Construction Leading Edge podcast
Customer service comes in many different forms. The strategy you implement and steps you take to carry it out can make or break your business. It’s critical to personalize relationships with your customers, as doing so increases engagement while allowing you to form a...
Make Your Pest Control Customers Loyal to Your Business
Jay Bean, FreshLime's founder & CEO, was recently a guest on The Construction Leading Edge podcast. The podcast focuses on helping business owners in the construction industry become more profitable. Jay was featured as a guest in order to help educate business...
Are Your Employees Meeting Customer Expectations?
The United States structural pest control industry is growing by leaps and bounds, with approximately 20,000 companies located throughout the United States. Furthermore, a recent report by Specialty Consultants noted that the professional pest control industry...
Think Outside the Box when Marketing Your Local Business
Business owners are passionate about what they do, because they need their business to succeed. Unfortunately, some businesses struggle to find employees who share that same passion. Not only is this frustrating for the business owner, but also for the customers....
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