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The Customer Connection Blog.
Meet your new best friend: FreshLime’s local business owner resource center for customer retention marketing. Read some of our recent blog posts below! Contact us if you have any questions about our business or our work, or check out our customer interaction platform!
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
Coronavirus Escalation and its Effect on Business
While there’s no way of knowing what the future brings in regards to coronavirus (COVID-19), one thing is for sure: the escalation of the virus has impacted millions of businesses and employees the world over. To date, the effect of coronavirus on small and...
How is COVID-19 Affecting Local Economies?
As stay-at-home orders and social distancing measures have impacted the U.S., many businesses have been shuttered while others have had decreases in profits. In fact, consumer spending across the country—which supports 70% of the economy—has gone down significantly as...
The Cost of Bringing in New Customers vs. Repeat Customers
When it comes to discussing the cost of bringing in new customers versus repeat customers, it’s important to look at statistics. Research shows that it can cost five times as much to attract a new customer than to keep an existing one. Below, we’ll explore what these...
Small Businesses Showing their Creativity during the COVID-19 Pandemic
We’ve all heard about what restaurants are having to do in order to maintain social distancing, while keeping their businesses afloat. Experts have said that the restaurant industry could lose up to $200 billion during the pandemic, depending on how long people are...
Stay Connected During the COVID-19 Crisis: 79% of Consumers Prefer Webchat
One of the most important things for businesses to focus on right now is connecting with their customers. Consumers are looking for safe ways to engage with businesses in order to continue to live their lives as normally as possible. 92% of consumers say they feel...
Tips for Managing Remote Employees & Teams
One of the most important things for businesses to focus on right now is connecting with their customers. Consumers are looking for safe ways to engage with businesses in order to continue to live their lives as normally as possible. 92% of consumers say they feel...
Social Media Marketing Updates due to COVID-19
Due to social distancing and stay-at-home orders in the U.S., many businesses have moved to working remotely. And while being able to work from home is a great benefit of modern technology, it also comes with its own set of challenges. Below we have some tips for...
Looking on the Bright Side: Good News in the Small Business World
Since the beginning of the COVID-19 pandemic here in the United States, Facebook and Instagram have seen a 40% increase in active users. That’s a huge jump and it tells us that businesses need to be utilizing social media now more than ever. People are spending more...
How to Keep Customers Close Through the COVID-19 Scare
Amidst all the alarming reports about the coronavirus, it’s important to look on the bright side once in a while. Luckily, we have found several good things that are happening across the U.S. in the small business world despite the current pandemic. Americans...
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