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The Customer Connection Blog
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
A Webchat Feature On Your Site Could Lead to a 40% Increase in Conversion Rate
I don’t think any of us could name a business that doesn’t want to increase their lead conversion rate by 40%. Luckily, we have enough research to determine the trick to making more and more leads turn into customers, and that is a webchat feature on your business...
3 Ways to Use Text Messages for Your Local Business
Local business owners wear many hats. Running a business and managing employees is no easy task. When it comes to interacting with your customers, that can be a whole new beast! There are so many expectations from customers that it can be hard to keep up and make sure...
D2D Sales Generate Nearly $30 Billion Each Year. Did You Know that Texting Can Increase Your Piece of the Pie?
Pop Quiz: What industry generates nearly $30 billion dollars each year? If you guessed door to door sales, you’re right! Now, how do you get some of that $30 billion pie to come to you? Make life easier for your customers and potential customers and suddenly, you are...
5 Tips for Building a Digital-First Customer Experience
Building a digital-first customer experience, be it from the ground up or with an existing system, can seem like a difficult endeavor. The trick, however, is harnessing the available technologies while maintaining a human touch. Creating a digital-first customer...
