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The Customer Connection Blog
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
Highly Engaged Customers Buy More, Promote More and are More Loyal
Highly engaged customers buy more, promote more and are more loyal. It makes sense why businesses would want to engage frequently with their customers. Who doesn’t want customers who buy more, promote their business more and are more loyal? So, what exactly is a...
66% of Consumers Have Used at Least 3 Different Communication Channels to Contact a Business
Customers are ahead of many businesses when it comes to which platforms they use to interact with businesses. In fact, 66% of consumers have used at least three different communication channels to get in contact with businesses they want to work with. Among the most...
Chili & Lime Steak Tacos
This week's lime inspired recipe is a delicious spin on steak tacos, and this savory meal is sure to satisfy the whole family! The recipe is for chili lime steak tacos, and we think you will love them. Though this meal is not as quick as some of the others that we...
It Takes Magic to Start a Business During a Pandemic
Back to the beginning Sam is a wife and the mother of two young children. She and her husband both have pest control experience; he sold door-to-door and she worked in a pest control office doing customer service. Once they got married, they moved to Alabama where...
