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The Customer Connection Blog
The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.
Welcome to 2022: Is Your Business Setup for Success in Customer Communication?
If you are a small business owner, it is important to understand that customer communication has changed. Customers want to be able to talk with businesses anytime and anywhere they please--and now they can. Modern technologies like QR codes, text messaging and social...
82% of Shoppers Will Pay More Now to Support Small Businesses
Just over 82% of shoppers will pay more now to support small businesses! The pandemic sparked concern in consumers' minds for local businesses. Customers decided that they would rather support the local mom and pop shop than the massive corporation. Even more...
Lime Flavored Christmas Creams
'Tis the season of good food, and this week's lime-inspired recipe is no exception! We found the most delicious recipe for lime flavored Christmas creams, just in time for you to make them for the big day. Your family, friends and holiday party guests are sure to...
30% of Consumers Shop Local for Better Customer Service
Over 70% of consumers say they focus on working with local companies rather than larger national companies, and 30% of those consumers shop local for better customer service. Local businesses can offer personalized services to their customers just as well as big...
