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The Customer Connection Blog

The Ultimate Guide to Review Monitoring
In this comprehensive guide to review monitoring, we teach you how to maintain a solid & helpful online review portfolio.

Digital Trends in 2021 With Brian Foote
With everything that happened in 2020, it’s no surprise that the majority of small businesses are looking toward the future. However, before you put your head down and plow forward, it’s critical to have a clear understanding of the small business trends that will...

Cherry Lime Heart-Shaped Scones
It's the month of love, so we had no choice but to bring you a Valentine's Day themed lime recipe this week! Scones are so yummy and versatile, and we found the perfect recipe for your Valentine's Day dessert. Cherry and lime are so yummy together, but if you're not a...

Go Forward, Don’t Go Backwards
Alexandria Ward is the owner of Forward Realty, a Real Estate Brokerage based out of Chicago. She’s been doing real estate for over six years now, but decided to open up her own business around a year ago - months before a pandemic would start to change everything. ...

84% of Customers Say the Experiences Provided by a Business are as Important to Them as Its Services
How much of your focus is on the customer experience when your business is hired to complete a service for someone? Hopefully a lot, because 84% of customers say the experiences provided by a business are as important to them as its services. Showing your customers...