Sep 10, 2019 | Customer Engagement, Marketing
Loyal customers are 30x more valuable to your business than one-time customers. Why? Because they’re always coming back, they tend to spend more and they refer their friends and family members to you. Most business owners believe the majority of their...
Aug 22, 2019 | Customer Engagement, Local Business Solutions
First of all, what is a message template? Message templates are pre-written messages that are created for common and reusable messages a business may want to send. This is typically done through text messaging, Facebook messenger or chat features on a website....
Aug 20, 2019 | Customer Engagement
Do you have an open line of communication with your customers, or are you struggling to engage? Communicating with your target audience, including past customers, is easier said than done. However, once you find a strategy that works, you’ll realize just how powerful...
Aug 18, 2019 | Customer Engagement, Local Business Solutions, Small Business
Can Plumbers Really Interact With Their Customers? I know what you’re thinking, what plumber sends their customer an email? Well, that’s a fairly simple answer – the smart ones. You’ve just finished unclogging a sewer line for a brand new customer. Your...
Aug 15, 2019 | Customer Engagement, Email Marketing, Local Business Solutions
Does Email Marketing Still Matter? To understand whether or not email marketing still matters, it’s important to first acknowledge some of the reasons email marketing started in the first place. The idea of direct marketing through email proved to be an effective...
Aug 3, 2019 | Customer Engagement, Local Business Solutions, Marketing
Why are so many businesses illegally texting their customers? The simple answer is because they don’t know the laws. Did you know there are specific organizations who establish laws surrounding text message marketing, in order to ensure these messages are being sent...
