Aug 10, 2019 | Customer Reviews
How to Avoid Negative Online Reviews Small businesses live or die by reviews these days and there is controversy across the board about how to get rid of negative reviews or boost positive ones, but one thing is for sure – it’s better if you can avoid them...
Jul 26, 2019 | Customer Engagement, Customer Reviews, Customer Service, Local Business Solutions
When trying to find a business to work with, customers are easily able to view all of their choices within seconds. Your business information and reviews will show up alongside all of your competitors’, and it’s your job to ensure that you stand out. It’s...
Jul 1, 2019 | Customer Reviews
Almost every local business has felt the impact of positive and negative online reviews on Google and having both good and bad in the mix actually makes you look like a legitimate business to prospective customers looking for your business. Having said that, negative...
Apr 4, 2019 | Attribution, Customer Engagement, Customer Reviews, Local Business Solutions
You own a small business and that’s a big deal. Why would you settle for small marketing methods and small marketing ideas? Small businesses need big marketing now more than ever. Why? Because you have to keep up. There’s no more flexibility when it comes to your...
Mar 11, 2019 | Customer Reviews
For almost every small business, there’s a fine line between success and failure. In many cases, this is based largely on reputation. More specifically, your company’s online reputation. If you have a strong online reputation, current and prospective customers will...
Mar 8, 2019 | Customer Reviews, Customer Service
Not as many businesses respond to positive reviews as negative reviews. This is unfortunate, because businesses should be thankful for the happy customers who take their time to help out by leaving positive feedback for others to see. Which businesses should be...
