Apr 19, 2019 | Customer Engagement, Customer Reviews, Customer Service
The Future is Bright for Service-Based Businesses Consumers would rather hire someone to do service-related tasks for them than try to research and understand how to do it on their own. At the end of the day, most people agree that trying to fix something yourself...
Apr 4, 2019 | Attribution, Customer Engagement, Customer Reviews, Local Business Solutions
You own a small business and that’s a big deal. Why would you settle for small marketing methods and small marketing ideas? Small businesses need big marketing now more than ever. Why? Because you have to keep up. There’s no more flexibility when it comes to your...
Mar 28, 2019 | Customer Reviews, Customer Service, Marketing
You know your business’s reputation is important. You know that you need to be constantly building up your reputation, both online and in general. Is it possible to get your customers to build your reputation up for you? The answer is absolutely, yes! Here are 3 ways...
Mar 8, 2019 | Customer Reviews
For almost every small business, there’s a fine line between success and failure. In many cases, this is based largely on reputation. More specifically, your company’s online reputation. If you have a strong online reputation, current and prospective customers will...
Mar 8, 2019 | Customer Reviews, Customer Service
Not as many businesses respond to positive reviews as negative reviews. This is unfortunate, because businesses should be thankful for the happy customers who take their time to help out by leaving positive feedback for others to see. Which businesses should be...
Mar 5, 2019 | Customer Reviews, Customer Service
Businesses sometimes, hopefully rarely, receive negative feedback online. Luckily, you can use this as an opportunity to make yourself stand out in a positive light because of your response. Understandably, business owners have many emotions tied to the reviews they...
