Apr 4, 2019 | Attribution, Customer Engagement, Customer Reviews, Local Business Solutions
You own a small business and that’s a big deal. Why would you settle for small marketing methods and small marketing ideas? Small businesses need big marketing now more than ever. Why? Because you have to keep up. There’s no more flexibility when it comes to your...
Mar 11, 2019 | Customer Reviews
For almost every small business, there’s a fine line between success and failure. In many cases, this is based largely on reputation. More specifically, your company’s online reputation. If you have a strong online reputation, current and prospective customers will...
Mar 8, 2019 | Customer Reviews, Customer Service
Not as many businesses respond to positive reviews as negative reviews. This is unfortunate, because businesses should be thankful for the happy customers who take their time to help out by leaving positive feedback for others to see. Which businesses should be...
Mar 5, 2019 | Customer Reviews, Customer Service
Businesses sometimes, hopefully rarely, receive negative feedback online. Luckily, you can use this as an opportunity to make yourself stand out in a positive light because of your response. Understandably, business owners have many emotions tied to the reviews they...
Feb 28, 2019 | Customer Reviews
Have you ever purchased something or decided to work with a business because of their excellent online reviews? What if those reviews were fake or the consumers were paid to write them? Suddenly, you might wish you had gone with another option instead. As a business...
Jan 8, 2019 | Customer Reviews
Today our Customer Success Manager, Geoff, hosted a webinar all about how to find success with online reviews. How Can You Increase Your Online Reviews? How Can You Gain More Positive Reviews Online? How Should You Approach Your Customers about Leaving Reviews? How...
