Responding to Positive Online Reviews

Responding to Positive Online Reviews

Not as many businesses respond to positive reviews as negative reviews. This is unfortunate, because businesses should be thankful for the happy customers who take their time to help out by leaving positive feedback for others to see. Which businesses should be...
Responding to Positive Online Reviews

Good News! Fake Reviews are Going Out of Style

Have you ever purchased something or decided to work with a business because of their excellent online reviews? What if those reviews were fake or the consumers were paid to write them? Suddenly, you might wish you had gone with another option instead. As a business...
Finding Success with Online Reviews

Finding Success with Online Reviews

Today our Customer Success Manager, Geoff, hosted a webinar all about how to find success with online reviews. How Can You Increase Your Online Reviews? How Can You Gain More Positive Reviews Online? How Should You Approach Your Customers about Leaving Reviews? How...
What to do About Negative Reviews

What to do About Negative Reviews

Nobody wants to talk about what to do about negative reviews, because nobody wants to receive one. However, there are over 30,000 reviews posted online every minute, so odds are, you’re going to receive one. Don’t stress about it, because all businesses will have an...

Yelp Reviews: Are They Important to Your Business?

Did you know there are more than 163 million reviews on Yelp? Or how about the fact that Yelp generates an average of 72 million monthly mobile web unique visitors? With statistics like these, you can’t turn a blind eye as a business owner. Instead, you need to...