Dec 2, 2019 | Branding, Customer Service, Social Media
What does it mean to be where your customers want you to be? It means that your business shows up online anywhere and everywhere that your potential, current and loyal customers would search for a business like yours. We all think of Google, because that is the most...
Nov 27, 2019 | Customer Service, Local Business Solutions
Exceeding customer expectations is what sets your business apart from the competition. Most businesses strive to meet customer expectations, and will work to make things right if there’s a problem. However, not all businesses are willing to take on the task of...
Nov 25, 2019 | Customer Service
With Thanksgiving only a couple days away, there’s no better time than now to show your customers that you’re thankful for them. Maybe you have a strategy in place for showing your customers how much you care. Or maybe this concept is entirely new to you, and you’re...
Nov 22, 2019 | Customer Service
If you’ve heard it once, you’ve heard it a million times: customer service is the key to growing your business. It’s one thing to say this, but another thing entirely to understand what it means. The following statistics prove that customer service is the key to...
Nov 15, 2019 | Customer Service
Did you know that U.S. companies lose approximately $136 billion per year due to avoidable consumer switching? Or how about the fact that roughly 33 percent of customers will pay more to receive a higher level of service? It’s these types of statistics that show just...
Nov 13, 2019 | Customer Service, Lime Inspired Eats!, Local Business Solutions, Monthly Newsletter
Fall weather, cozy sweaters, pumpkin pie, and time with family are all things we feel grateful for at this time of year. And highest on our thankful list? YOU, our amazing customers! So this month, we want to express our gratitude to you by providing some ideas for...
