Feb 17, 2021 | Customer Engagement, Customer Tools, FreshLime News, Local Business Solutions
Russell’s Heating and Cooling and FreshLime were featured on NBC News to discuss how Buddy, owner of Russell’s Heating and Cooling, uses the FreshLime platform to make customer interactions more convenient and valuable to his business. How it All Started...
Dec 9, 2020 | Customer Engagement, Customer Service, Customer Tools, Marketing Automation, Small Business
Zookeeper to Small Business Owner – 3 Keys to Successfully Starting and Growing Your Own Business “Never do anything for money – always do it because of passion” is easier said than done. However, according to a study by CareerBuilder, 51% of college...
Dec 9, 2020 | Customer Engagement, Customer Service, Customer Tools, Marketing, Marketing Automation, Small Business
Have you ever tried to stand on your own in a new territory expecting major growth but no one is calling for your service? Jim Hornby does. Have you ever worked for a boss that doesn’t appreciate what you bring to the table or wants to take things in another...
Dec 9, 2020 | Customer Service, Customer Tools, Small Business
Some business owners are too afraid of copycats to share their secret to success with others… and then there is Uncle Harry. After a successful career in appliance repair he actually did the opposite and shared his business and technical savvy with anyone that was...
Sep 10, 2020 | Customer Engagement, Customer Service, Customer Tools
Why should a small business create a customer education program? Well, first thing’s first. What is a customer education program? The purpose of a customer education program is to walk your customers through utilizing your products or services and providing them with...
Aug 19, 2020 | Customer Service, Customer Tools
Plumbing issues are often urgent, and consumers expect immediate answers to their questions or appointment scheduling inquiries. When someone has a plumbing issue or question after hours, they want to be able to rely on your business to respond to them. Unless it’s an...
