Apr 15, 2020 | Customer Engagement, Customer Tools, Small Business
The world benefits from artificial intelligence now more than we ever have before. Just a few weeks ago, our lives were drastically different than they are now. The world has temporarily changed due to the current pandemic, and AI is helping us pick up the pieces. The...
Feb 17, 2020 | Customer Tools, Local Business Solutions, Marketing Automation
Did you know that 75% of customers expect businesses, large and small, to use new technology to enhance their customer experience? It may seem daunting for some businesses to think that their use of technology is being compared to massive companies like Amazon.com and...
Sep 16, 2019 | Customer Service, Customer Tools, Local Business Solutions
Websites with a chat feature convert almost 2x as many visitors into leads as those without. In other words, if you want to double your website conversion rate, you need to enable a chat feature on your site. These messenger features or chat bots are available 24/7,...
Jun 12, 2019 | Customer Tools, Marketing Automation, Small Business
In today’s world, consumers are constantly bombarded with ads and marketing collateral that they’re programmed to ignore. This makes the need for meaningful interactions and targeted messaging that much more valuable. Your engagements with your customers need to be...
Apr 16, 2019 | Customer Tools, Local Business Solutions, Sales
Today’s world is full of useful tools that are created solely to help businesses thrive in the competitive world they’re in. Perhaps the most important tool available to small business owners is the customer data platform model, just like the one FreshLime has...
Feb 26, 2018 | Attribution, Customer Tools, Local Business Solutions, Marketing Automation
Does your business have a functioning customer relationship management tool? If not, now is the time to get one. Whether your business is small, medium or large in size and revenue, you should be utilizing a CRM. If you’re not sure what exactly a CRM is, here’s a...
