Data Archives | FreshLime

9 out of 10 Consumers Want to Interact with Businesses through Messaging

Jul 25, 2022 | Customer Engagement, Data, Sales

Is your business setup to support the demand of consumers who want to interact with you through text and webchat messaging? There is no time like the present to get started on this form of communication. Why? Because studies have shown that nine out of ten consumers...

Since 2018, QR Code Interaction Has Increased by 96%

Jun 6, 2022 | Customer Tools, Data, Local Business Solutions

It is no surprise that the use of QR codes has dramatically increased in the last few years. But, did you know that since 2018, QR code interaction has increased by 96%? The QR code is a powerful tool for businesses, because there are so many possibilities: QR codes...

10 Ways to Use Data to Improve Your Connections with Customers

Apr 21, 2022 | Customer Service, Data

Data analytics is becoming a more critical component of marketing. We now collect more data than ever before about our customers, our industry, and our companies’ performance. This information assists brands in optimizing their marketing, customer service,...

Shifting Your Marketing to Meet Customer Expectations

May 18, 2019 | Data, Local Business Solutions, Marketing Automation

When a small business focuses on customer relationship marketing themselves, it can be a bit overwhelming. How can you effectively convince your [potential] customers to use your business instead of your competitors? This requires some sound customer loyalty...

Big Data, Small Business and Statistics You Need to Know

Apr 30, 2019 | Data

Big data has been a big buzzword over the past few years. As a small business, there are many ways you can use big data to reach your target audience, engage your customers, and take sales to the next level. Even if you’ve ignored big data in the past, there’s no...

Why is Customer Contact Information Crucial to Your Business?

Feb 6, 2019 | Customer Engagement, Data

Why is customer contact information crucial to businesses? There are several reasons that SMB’s should be gathering information from each and every customer who they service. The top of the list is customer retention. We all know that winning a new customer is 5x more...