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Email Newsletters: A Great Way to Show Customers You Care

Email Newsletters: A Great Way to Show Customers You Care

Mar 29, 2021 | Email Marketing

Do your customers hear from you as often as they should? Are you using small business email newsletters to your advantage? Your customers should be hearing from you at least once every 3-4 weeks (and even that may be too long). The best practice with email marketing...
Steps to Creating Customer Loyalty Upon Reopening

Steps to Creating Customer Loyalty Upon Reopening

Jul 8, 2020 | Customer Engagement, Email Marketing

We’re still very much in the thick of the COVID-19 pandemic, but many businesses are starting to open back up to the public. Unfortunately, the long road we have ahead of us because of the coronavirus isn’t over, and that means for businesses too. Many consumers will...
How are Other Small Businesses Engaging with Customers?

How are Other Small Businesses Engaging with Customers?

Mar 31, 2020 | Customer Engagement, Email Marketing, Marketing

If you’ve noticed a drop in customers over the last few weeks, you’re not alone. According to the NFIB Research Center, one fourth of small business owners say the coronavirus outbreak is negatively impacting them in the form of slower sales (42%), supply...
How Businesses Can Adapt to the COVID-19 Pandemic

How Businesses Can Adapt to the COVID-19 Pandemic

Mar 30, 2020 | Customer Engagement, Email Marketing, Marketing

23% of businesses say they are already being negatively affected by the current COVID-19 pandemic.  A recent survey, conducted by Goldman Sachs, of more than 1,500 small business owners found that over half of them said they didn’t think they could continue running...
Engage with Customers if You Want them to Love Your Business

Engage with Customers if You Want them to Love Your Business

Feb 21, 2020 | Customer Engagement, Customer Service, Email Marketing

Business owners have one common goal– to create success for their business, right? The first step to success is making sure your customers love your business. Loyal customers make up about 80% of revenue for businesses so turning one-time customers into loyal...
Looking to Get Engaged this Valentine’s Day? So are Your Customers!

Looking to Get Engaged this Valentine’s Day? So are Your Customers!

Feb 11, 2020 | Customer Engagement, Customer Service, Email Marketing

Valentine’s Day is just around the corner, and it’s time for business owners to get engaged! Engaging with your customers is something that all businesses should make a top priority.  Customer engagement is a year-round effort that businesses should always be focusing...
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