Mar 29, 2021 | Email Marketing
Do your customers hear from you as often as they should? Are you using small business email newsletters to your advantage? Your customers should be hearing from you at least once every 3-4 weeks (and even that may be too long). The best practice with email marketing...
Jul 8, 2020 | Customer Engagement, Email Marketing
We’re still very much in the thick of the COVID-19 pandemic, but many businesses are starting to open back up to the public. Unfortunately, the long road we have ahead of us because of the coronavirus isn’t over, and that means for businesses too. Many consumers will...
Mar 31, 2020 | Customer Engagement, Email Marketing, Marketing
If you’ve noticed a drop in customers over the last few weeks, you’re not alone. According to the NFIB Research Center, one fourth of small business owners say the coronavirus outbreak is negatively impacting them in the form of slower sales (42%), supply...
Mar 30, 2020 | Customer Engagement, Email Marketing, Marketing
23% of businesses say they are already being negatively affected by the current COVID-19 pandemic. A recent survey, conducted by Goldman Sachs, of more than 1,500 small business owners found that over half of them said they didn’t think they could continue running...
Feb 21, 2020 | Customer Engagement, Customer Service, Email Marketing
Business owners have one common goal– to create success for their business, right? The first step to success is making sure your customers love your business. Loyal customers make up about 80% of revenue for businesses so turning one-time customers into loyal...
Feb 11, 2020 | Customer Engagement, Customer Service, Email Marketing
Valentine’s Day is just around the corner, and it’s time for business owners to get engaged! Engaging with your customers is something that all businesses should make a top priority. Customer engagement is a year-round effort that businesses should always be focusing...
