Oct 14, 2019 | Customer Service, FreshLime Product Updates
Implementing a live chat feature on your company’s website increases the customer experience and makes people more likely to convert. In fact, having a live chat on your website can increase conversions by up to 20%. Why? Because consumers don’t only have questions...
Sep 23, 2019 | FreshLime Product Updates, Marketing
Website chat can save up to 30% in customer support costs—they help to save operational costs, time, and manpower. Make Life Easier for Your Customers In today’s world, patience is not exercised well by consumers. When someone reaches out to a business any time...
Sep 12, 2019 | FreshLime Product Updates, Local Business Solutions
Fun fact – 90% of customers would rather message a business than call a business. Yet, when you do a search on Google for a business, there isn’t a way for them to easily connect with you. Typically the only link is to your phone number, and it’s not textable....
May 31, 2019 | FreshLime News, FreshLime Product Updates
In June of 2016, Absolute Air teamed up with FreshLime because they were struggling to retain customers. Instead of having repeat customers, they were seeing a lot of one-and-done business. This was unsettling to Absolute Air because they knew their service and...
May 3, 2019 | FreshLime News, FreshLime Product Updates, Local Business Solutions
Your data is becoming increasingly more valuable. Your engagements are detailed and strategically targeted. And now, your dashboard is even easier to use and understand. We’re really excited to share some big, new product enhancements that we know FreshLime...
Feb 6, 2019 | FreshLime Product Updates
Today we’re excited to announce a great enhancement to your FreshLime account: a new & improved Reviews Timeline! In the past you’ve been able to see when your customers post new reviews on sites like Google, Facebook or Yelp but there’s a piece that’s always been...
