Mar 13, 2020 | Customer Engagement, Local Business
Customer engagement is something we talk about time and time again. And here’s why: it’s critical to your success as a small business owner. For example, we recently discussed some of the many ways to boost your customer engagement strategy. Some business owners don’t...
Jan 24, 2020 | Customer Engagement, Local Business, Social Media
Where Should Small Businesses be Connecting with Customers Online? It can easily become overwhelming for business owners to try and navigate through all the different online platforms their customers are looking for them in. The reality is, if your business isn’t...
Oct 24, 2019 | Customer Service, Local Business, Small Business
Business owners are passionate about what they do, because they need their business to succeed. Unfortunately, some businesses struggle to find employees who share that same passion. Not only is this frustrating for the business owner, but also for the customers....
Sep 25, 2019 | Customer Reviews, Customer Service, Local Business, Marketing
CUSTOMER REVIEWS The Ultimate Guide to Review Monitoring Josh Allan Director of Marketing 25 September 2019 Online customer reviews are often the first thing potential customers see about your company. Online reviews can put you on a sound footing with new or...
Sep 4, 2019 | Local Business, Local Business Solutions
How Local Companies Can Improve Visibility One of the biggest challenges small businesses face isn’t creating a great product or service—it’s getting the word out to the local community. Sales and profits will drive business growth, but that can’t happen until people...
Apr 19, 2019 | Customer Service, Local Business, Local Business Solutions
Consumers would rather hire someone to do service-related tasks for them than try to research and understand how to do it on their own. At the end of the day, most people agree that trying to fix something yourself usually ends up costing more money, and definitely...
