Dec 9, 2020 | Customer Engagement, Customer Service, Customer Tools, Marketing Automation, Small Business
Zookeeper to Small Business Owner – 3 Keys to Successfully Starting and Growing Your Own Business “Never do anything for money – always do it because of passion” is easier said than done. However, according to a study by CareerBuilder, 51% of college...
Dec 9, 2020 | Customer Engagement, Customer Service, Customer Tools, Marketing, Marketing Automation, Small Business
Have you ever tried to stand on your own in a new territory expecting major growth but no one is calling for your service? Jim Hornby does. Have you ever worked for a boss that doesn’t appreciate what you bring to the table or wants to take things in another...
Feb 17, 2020 | Customer Tools, Local Business Solutions, Marketing Automation
Did you know that 75% of customers expect businesses, large and small, to use new technology to enhance their customer experience? It may seem daunting for some businesses to think that their use of technology is being compared to massive companies like Amazon.com and...
Jan 22, 2020 | Marketing Automation
Customer disconnect is a major problem for many small businesses. You know you have customers. You also know you want to stay in touch with them. But for one reason or another, you’re missing out on the opportunity to do so. Fortunately, there is a solution to this...
Dec 18, 2019 | Local Business Solutions, Marketing Automation, Product Updates, Sales
Did you know that over 80% of consumers want to be able to chat with businesses online through a web chat feature? Unfortunately for those consumers, only about 9% of businesses are delivering on that demand. This lack of effective communication is good news for your...
Jun 12, 2019 | Customer Tools, Marketing Automation, Small Business
In today’s world, consumers are constantly bombarded with ads and marketing collateral that they’re programmed to ignore. This makes the need for meaningful interactions and targeted messaging that much more valuable. Your engagements with your customers need to be...
