Jul 19, 2021 | Customer Engagement, Marketing
QR code usage has quadrupled since 2017, and that number is only going to continue to grow. There are several reasons QR codes have become increasingly popular, and among those are: Touch-free call to action Prompts communication and engagement Business owners can...
Dec 9, 2020 | Customer Engagement, Customer Service, Customer Tools, Marketing, Marketing Automation, Small Business
Have you ever tried to stand on your own in a new territory expecting major growth but no one is calling for your service? Jim Hornby does. Have you ever worked for a boss that doesn’t appreciate what you bring to the table or wants to take things in another...
Sep 28, 2020 | Customer Engagement, Marketing
Data is the key to understanding your customers and their needs. It may sound daunting but as long as your business has an automated system for storing and understanding data, all you need to do is make moves that will help your business grow based on data and factual...
Apr 2, 2020 | Local Business Solutions, Marketing, Social Media
Since the beginning of the COVID-19 pandemic here in the United States, Facebook and Instagram have seen a 40% increase in active users. That’s a huge jump and it tells us that businesses need to be utilizing social media now more than ever. People are spending more...
Mar 31, 2020 | Customer Engagement, Email Marketing, Marketing
If you’ve noticed a drop in customers over the last few weeks, you’re not alone. According to the NFIB Research Center, one fourth of small business owners say the coronavirus outbreak is negatively impacting them in the form of slower sales (42%), supply...
Mar 30, 2020 | Customer Engagement, Email Marketing, Marketing
23% of businesses say they are already being negatively affected by the current COVID-19 pandemic. A recent survey, conducted by Goldman Sachs, of more than 1,500 small business owners found that over half of them said they didn’t think they could continue running...