Aug 22, 2019 | Customer Engagement, Local Business Solutions
First of all, what is a message template? Message templates are pre-written messages that are created for common and reusable messages a business may want to send. This is typically done through text messaging, Facebook messenger or chat features on a website....
Aug 18, 2019 | Customer Engagement, Local Business Solutions, Small Business
Can Plumbers Really Interact With Their Customers? I know what you’re thinking, what plumber sends their customer an email? Well, that’s a fairly simple answer – the smart ones. You’ve just finished unclogging a sewer line for a brand new customer. Your...
Aug 15, 2019 | Customer Engagement, Email Marketing, Local Business Solutions
Does Email Marketing Still Matter? To understand whether or not email marketing still matters, it’s important to first acknowledge some of the reasons email marketing started in the first place. The idea of direct marketing through email proved to be an effective...
Aug 14, 2019 | Local Business Solutions
Beat the Facebook Algorithm and Improve Social Media Engagement Over the years we’ve seen many changes to the way we as business owners market and reach our customers. While phone books and mailers were once a valuable tool for local businesses, now social media is a...
Aug 3, 2019 | Customer Engagement, Local Business Solutions, Marketing
Why are so many businesses illegally texting their customers? The simple answer is because they don’t know the laws. Did you know there are specific organizations who establish laws surrounding text message marketing, in order to ensure these messages are being sent...
Jul 26, 2019 | Customer Engagement, Customer Reviews, Customer Service, Local Business Solutions
When trying to find a business to work with, customers are easily able to view all of their choices within seconds. Your business information and reviews will show up alongside all of your competitors’, and it’s your job to ensure that you stand out. It’s...
