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Focusing on 2022: What Are Your Business Goals?

Focusing on 2022: What Are Your Business Goals?

Jan 10, 2022 | Local Business, Small Business

As a small business owner, you likely have lots of ideas for your New Year’s resolutions in 2022. Many people may say they will lose weight or learn a new skill in the coming year. Some people want their resolutions to revolve around saving money or cutting back...
Welcome to 2022: Is Your Business Setup for Success in Customer Communication?

Welcome to 2022: Is Your Business Setup for Success in Customer Communication?

Jan 7, 2022 | Customer Service, Local Business Solutions, Small Business

If you are a small business owner, it is important to understand that customer communication has changed. Customers want to be able to talk with businesses anytime and anywhere they please–and now they can. Modern technologies like QR codes, text messaging and...
82% of Shoppers Will Pay More Now to Support Small Businesses

82% of Shoppers Will Pay More Now to Support Small Businesses

Dec 20, 2021 | Customer Service, Small Business

Just over 82% of shoppers will pay more now to support small businesses! The pandemic sparked concern in consumers’ minds for local businesses. Customers decided that they would rather support the local mom and pop shop than the massive corporation. Even more...
30% of Consumers Shop Local for Better Customer Service

30% of Consumers Shop Local for Better Customer Service

Dec 6, 2021 | Local Business, Local Business Solutions, Small Business

Over 70% of consumers say they focus on working with local companies rather than larger national companies, and 30% of those consumers shop local for better customer service. Local businesses can offer personalized services to their customers just as well as big...
For Every $100 Spent at Local Businesses, Roughly $68 Will Stay in the Community

For Every $100 Spent at Local Businesses, Roughly $68 Will Stay in the Community

Nov 22, 2021 | Local Business, Local Business Solutions, Small Business

Local businesses are the heart and soul of any community. There is a local bookstore near my home that is owned and operated by a woman and her adult daughter. My kids and I regularly visit the store and look at new children’s books they have and, of course, add to...
Supporting Local Businesses is Good for the Environment

Supporting Local Businesses is Good for the Environment

Nov 8, 2021 | Local Business, Small Business

November is the month of gratitude, and we should all be giving thanks to the small business owners who keep our local economies going. This year has been rough, just like the last, for small businesses. We want to recognize and appreciate them for continuing to serve...
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