Jul 17, 2020 | Customer Service, Local Business Solutions, Small Business
Businesses have been forced to adjust their different ways of operating due to the current Covid-19 pandemic. There have been several adoptions of new business procedures, including where and how a transaction is made. As a result, consumers are left wondering where...
Jun 9, 2020 | Customer Engagement, Local Business Solutions, Small Business
The COVID-19 pandemic took, and is still taking, a huge toll on businesses all over the world. It’s new territory for everyone, and people are working hard to piece their businesses back together now that some states are coming out of quarantine. It will probably be...
May 25, 2020 | Local Business Solutions, Small Business
82% of customers expect immediate answers when they reach out to a business. Obviously, small businesses can’t afford to have someone on-call around the clock to respond to inquiries from current and potential customers. That doesn’t mean that small and local...
May 18, 2020 | Customer Engagement, Local Business, Small Business
Statistically, your business has a close to a 70% chance of selling again to a previous customer, and about a 5% chance of selling to a new prospect. Because of this, your current customers are your best bet for staying profitable in the coming months. Our world is in...
May 11, 2020 | Customer Engagement, Local Business, Small Business
If you’re lucky enough to still be in business during the COVID-19 pandemic, make it known to your customers that you’re ready to serve them safely. Consumers are looking to work with businesses that are taking precautions to keep everyone healthy. Small and local...
Apr 27, 2020 | Local Business, Small Business
Home service professionals are taking the COVID-19 concerns seriously, according to new research released by ANGI Homeservices. Their recent survey of home service professionals across the globe states that 93% of businesses in the home service industries have added...
