Jan 10, 2022 | Local Business, Small Business
As a small business owner, you likely have lots of ideas for your New Year’s resolutions in 2022. Many people may say they will lose weight or learn a new skill in the coming year. Some people want their resolutions to revolve around saving money or cutting back...
Jan 7, 2022 | Customer Service, Local Business Solutions, Small Business
If you are a small business owner, it is important to understand that customer communication has changed. Customers want to be able to talk with businesses anytime and anywhere they please–and now they can. Modern technologies like QR codes, text messaging and...
Dec 20, 2021 | Customer Service, Small Business
Just over 82% of shoppers will pay more now to support small businesses! The pandemic sparked concern in consumers’ minds for local businesses. Customers decided that they would rather support the local mom and pop shop than the massive corporation. Even more...
Dec 6, 2021 | Local Business, Local Business Solutions, Small Business
Over 70% of consumers say they focus on working with local companies rather than larger national companies, and 30% of those consumers shop local for better customer service. Local businesses can offer personalized services to their customers just as well as big...
Nov 22, 2021 | Local Business, Local Business Solutions, Small Business
Local businesses are the heart and soul of any community. There is a local bookstore near my home that is owned and operated by a woman and her adult daughter. My kids and I regularly visit the store and look at new children’s books they have and, of course, add to...
Nov 8, 2021 | Local Business, Small Business
November is the month of gratitude, and we should all be giving thanks to the small business owners who keep our local economies going. This year has been rough, just like the last, for small businesses. We want to recognize and appreciate them for continuing to serve...