Thanks to FreshLime’s Customer Interaction Platform™, you can communicate more effectively with your customers through convenient chat, text, or email. Bottom line – FreshLime increases the number of conversations people have with your business.
Never miss an opportunity to book an appointment with someone looking for your services. With FreshLime, you can collect customer leads while you sleep—interacting with the right message whenever and wherever they’re searching.
80% of customers today prefer text or webchat over making a phone call to a small businesses. We built our platform to provide you with the necessary tools to conveniently interact with customers, improving their experience with your business and meeting them in the communication channels they prefer.
FreshLime started as a way to help Jay Bean’s long-time friend Phil, who asked for advice on how to get his customers to come back more regularly.
Phil had a huge book of business in his local area, yet struggled to know what kind of messaging to send them to incentivize them to return. We’re texts too much? Did anyone really open emails from his business? And what about Google searches–how could Phil ensure his company was searchable?
With nearly 20 years of experience building customer connection technology solutions for local business, Jay had a lot of advice to give and realized that Phil probably wasn’t the only business owner struggling to connect with new and existing customers.
He decided to develop a valuable solution that would get Phil connected instantly with his customers when they needed his services, and the FreshLime Customer Interaction Platform™ was born.
Soon after launching, Jay received hundreds of requests from small business professionals to customize FreshLime to meet their customer’s needs.
It’s Customer Interaction magic at your fingertips.
– Jay Bean, CEO