Website chat can save up to 30% in customer support costs—they help to save operational costs, time, and manpower.
Make Life Easier for Your Customers
In today’s world, patience is not exercised well by consumers. When someone reaches out to a business any time of day or night, they are looking for an immediate response. The reality is that nobody is able to stay up 24 hours a day to be available for their customers. Small businesses don’t have the funds to pay a support team to respond to customers at any time. The good news is, you don’t have to. When you implement web chat on your website, any need for 24 hour customer service becomes obsolete.
Here’s Where FreshLime Comes In
FreshLime’s new messenger product provides you with an automated chat bot that is easily implemented on your website. Your customers will receive tailored responses immediately and get their questions answered without having to wait.
Grow Your Business Today
Conversations with your customers through the website chat bot will always be sent to business owners so they can easily read the context and follow up with your customers if/when necessary. Your business will gain leads while you sleep, and with no extra effort on your part!
Customers are done waiting for support. The days of consumers being willing to write to you via contact form and wait a few days for a response are over. Small businesses need to keep up with new technology in order to thrive in their industry. Request a free demo today and watch your business blow competitors out of the water!
For more insights on marketing strategy that actually works for small business, connect with Jay Bean, Founder of FreshLime and Small Business Marketing Expert on LinkedIn and Twitter. If any of these tips have helped you or if you have anything to add, please comment below. We’d love to hear from you!