SUCCESS STORIES

Berrett Pest Control

Using FreshLime’s customer connection platform, Berrett Pest Control has been able to create loyal relationships with their customers, through professional, industry-specific automated engagements. Berrett Pest Control has also been able to win back lost customers through FreshLime’s engagement tool.

Details

Website: berrettpestcontrol.com
Industry: Pest Control
Location: US Southwest
Customer Since: Dec 2016
Case Study Date: Jan 2019

Objectives:

  • Increase Customer Retention
  • Drive Membership Value (cross-promote)
  • Win Back Cancelled Customers

%

Increase in contract renewals

Customers Recovered

%

Lifetime ROI

Berrett Pest Control’s Partnership with FreshLime

Berrett Pest Control knew their business wasn’t reaching their full potential, but they weren’t quite sure how to fix that. They were losing business to the competition, and struggling to keep their customers coming back. FreshLime and Berrett Pest Control teamed up in 2017 to ensure that Berrett Pest Control would begin retaining their customers and increasing their revenue!

FreshLime set Berrett Pest Control up with our effective customer engagement & retention tool, created specifically for businesses just like theirs.

FreshLime engaged with Berrett Pest Control’s customers through transactional review requests, educational tips for pest prevention, pest control seasonal reminders and sales and promotional information. These engagements are always approved first by the business owner, on top of being data-driven and targeted to their customers.

Small Business Success

Berrett Pest Control stays busy with their newly loyal customers, as well as the newcomers who find them through their positive reputation. Teaming up with FreshLime improved their business, while simultaneously creating more time for the business owner and employees to focus on their customers. Because FreshLime takes care of their online reputation, customer engagement and data tracking, Berrett Pest Control can focus on controlling pest problems for homeowners and businesses in their area.

Grow your business with FreshLime today.

Stop wasting your valuable time and money on marketing that doesn’t work. Get started with FreshLime’s customer connection platform today.

Location

2600 N Ashton Blvd, Suite 100

Lehi, UT 84043

(800) 266-8960

sales@freshlime.com

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