SUCCESS STORIES

Real Pro Auto Service

Real Pro Auto Service specializes in all things automotive. They are experts in their industry, and the people of Michigan love having them around! The problem was that their business wasn’t always coming up in searches for auto repairs and maintenance in their area, and their daily car counts were suffering.

Details

Website: realproauto.com
Industry: Auto
Location: US Mid-West
Customer Since: Sep 2018
Case Study Date: Dec 2019

Objectives:

Increase car counts
Increase online reviews and overall reputation
Make their business easier to find online when customers search for “auto repair”

New Online Reviews

Average Rating Online

Active Online Listings

Background & Goals

Real Pro Auto Service was losing potential customers everyday simply because their online reputation wasn’t reflecting how happy their customers really are. They knew they needed more positive online reviews, and they needed their business to be listed on more online platforms to increase car counts. That’s when they joined forces with FreshLime to change things for the better.

FreshLime Partnership

FreshLime’s Customer Connection Platform was created with businesses like Real Pro Auto Service in mind. Since partnering with FreshLime, Real Pro Auto Service has received over 200 online reviews from their happy customers, giving them an average review rating of 4.7. FreshLime created accurate, up-to-date listings for Real Pro Auto Service so their business won’t be missed in online searches anymore.

Their Google listing has now received over 7,500 views with almost a 10% action rate. This means that people are so impressed by Real Pro Auto Service’s online reputation, customers are calling them, visiting their website, and requesting directions to their location regularly!