Rousseau Plumbing & Heating

Using FreshLime’s customer connection platform, Rousseau Plumbing & Heating has been able to create loyal relationships with their customers, through professional, industry-specific automated engagements. Rousseau Plumbing & Heating has increased their online reviews, improved their overall reputation, and increased their revenue—all because of FreshLime.


Industry: Plumbing & Heating
Location: US Northeast
Customer Since: Dec 2017
Case Study Date: Sep 2019


  • Increase Online Ratings
  • Improve Overall Reputation
  • Drive Customer Engagement

Average Star Rating

Engagements Sent


Average Response Rate

Our company has worked with FreshLime for several years now. We have seen an increase in our reviews, and our online presence. This increase has led to an increase in revenues. We continue to work together.

-Jarrett Rousseau

Rousseau Plumbing & Heating + FreshLime

In December 2017, Rousseau Plumbing & Heating knew they needed help keeping their customers coming back to them. Their competitors were swooping in and stealing customers from them. Rousseau Plumbing & Heating didn’t have an online reputation to match their incredible service and quality work.

FreshLime teamed up with them to help build up their online reputation and help them get the credit they deserve through positive reviews. On top of that, their customers are sticking around and staying loyal through automated, targeted engagements sent through FreshLime’s platform.

FreshLime’s Customer Connection Platform in Action

Since Rousseau Plumbing & Heating joined forces with FreshLime, they have greatly increased the amount of positive reviews their company has online. Their online reputation is glowing with a whopping 4.9 score on Google.

Through FreshLime’s custom dashboard, Rousseau Plumbing & Heating has almost 3,000 contacts easily accessible to them, and the targeted engagements sent through FreshLime have a response rate of over 20%!

Engagements Types:

  • Transactional Thank-You Emails
  • Plumbing Service Reminders
  • Sales/Specials Notifications
  • Company Updates

Grow your business with FreshLime today.

Stop wasting your valuable time and money on marketing that doesn’t work. Get started with FreshLime’s customer connection platform today.


2600 N Ashton Blvd, Suite 100

Lehi, UT 84043

(800) 266-8960

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