SUCCESS STORIES

Valley Plumbing

Using FreshLime’s customer connection platform, Valley Plumbing has been able to create loyal relationships with their customers, through professional, industry-specific automated engagements. Valley Plumbing has also been able to win back lost customers through FreshLime’s engagement tool.

Details

Website: valleyplumbing.com
Industry: Plumbing
Location: US Mountain West
Customer Since: Mar 2016
Case Study Date: Dec 2018

Objectives:

  • Improve Online Reputation
  • Increase # of Mobile Opt-ins
  • Increase Customer Retention

New Online Reviews

Average Rating Online

%

Mobile Opt-ins

Returning Customers

Background & Goals

Valley Plumbing decided to team up with FreshLime because of a big problem they were noticing. They were losing their hard earned customers to competitors and needed FreshLime’s touch to retain that business and turn them into loyal lifelong customers. Valley Plumbing also needed help building up their online reviews and making their business stand out where it counts. FreshLime was up to the challenge!

A Customer Connection Platform for SMBs

FreshLime provided Valley Plumbing with a powerful customer engagement & retention tool, created specifically for SMBs. Using FreshLime’s customer connection platform, they’ve been able to establish strong and loyal relationships with their customers, through automated engagement. Valley Plumbing has also been able to win back lost customers through FreshLime’s engagement tool. That same automated service has proven to be effective in gaining more positive online reviews for Valley Plumbing.

Grow your business with FreshLime today.

Stop wasting your valuable time and money on marketing that doesn’t work. Get started with FreshLime’s customer connection platform today.

Location

2600 N Ashton Blvd, Suite 100

Lehi, UT 84043

(800) 266-8960

sales@freshlime.com

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