White Knight Pest Control

Using FreshLime’s customer connection platform, White Knight Pest Control has been able to create loyal relationships with their customers, through professional, industry-specific automated engagements. White Knight Pest Control has also been able to win back lost customers through FreshLime’s engagement tool.


Industry: Pest Control
Location: US Southeast
Customer Since: Aug 2017
Case Study Date: Sep 2018


  • Improve Online Reputation
  • Increase Customer Retention
  • Increase Overall Revenue

Average Online Rating


Repeat Customers

Return on Investment

Background & Goals

White Knight Pest Control began working with FreshLime in 2017. They had serviced many happy customers, but weren’t seeing them coming back. They were tired of seeing the competition stealing their hard-earned customers, so they sought the help of FreshLime. Since teaming up with FreshLime, White Knight Pest Control now has a 92% rate of loyal customers calling them for all pest control needs.

Platform Implementation

White Knight Pest Control has access to FreshLime’s powerful customer engagement & retention platform, which is where their automated, data-driven engagements are sent out to their happy customers in order to make them loyal.

White Knight Pest Control also takes advantage of FreshLime’s automated online review-generating tool, helping them reach an average online rating of 4.6/5. Thanks to the hard-working team at White Knight Pest Control and FreshLime’s products, they’ve recovered $85,000 of revenue for their business.

Engagement Types

  • Transactional Review Requests
  • Educational Tips for Pest Prevention
  • Pest Control Seasonal Reminders
  • Sales and Promotional Information

Grow your business with FreshLime today.

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