Wingstop of Des Moines, IA
Using FreshLime’s customer interaction platform, Wingstop of Des Moines, IA has been able to create more loyal relationships with local consumers, through professional, industry-specific automated interactions. Wingstop of Des Moines, IA has also been able to win back lost customers through FreshLime’s outbound customer engagements.
Location: US Midwest
Customer Since: Jul 2019
Case Study Date: Mar 2020
- Attract new customers
- Improve online reputation
- Increase positive online reviews
New Online Reviews
New Listings Created & Optimized
New Marketable Contacts
Background & Goals
Wingstop is a chain restaurant known for their delicious food and refreshing customer service. Their location in Des Moines, Iowa, was struggling with its online reputation. Local consumers weren’t able to find them online when they were looking for restaurants in the area.
Wingstop didn’t have enough positive online reviews to prove themselves to their potential diners, so they decided it was time to build an online reputation that would attract guests and show off what an amazing restaurant Wingstop really is.
Wingstop in Des Moines joined forces with FreshLime in July of 2019. Since then, they have greatly improved their online reputation by increasing the number of online reviews they have, listing their restaurant everywhere online their consumers are looking, and making it easy for their happy diners to interact with them to ensure more future visits. Wingstop has received 281 new reviews online since teaming up with FreshLime. FreshLime has created and optimized 80 new listings for their restaurant, greatly increasing their online exposure. Wingstop is now attracting new customers everyday!