Feb 7, 2016 | Customer Engagement, Customer Reviews, Customer Service, Customer Tools, Email Marketing, Public Relations, Small Business, Social Media
It’s a Small, Small, (Business) World Although big businesses get all the attention, small and medium sized businesses are the backbone of the country. According to the 2010 census http://www.census.gov/econ/susb/ 48 percent of the American workforce works for...
Feb 6, 2016 | Customer Engagement, Customer Service, Customer Tools, Local Business Solutions, Marketing Automation, Social Media
Going the Extra Mile for Customers Working hard for your customers is something you do everyday! It goes a long way to them when they feel that you went the extra mile. Doing a little extra for your customers makes a big difference to them, but doesn’t have to be a...
May 7, 2015 | Social Media
Let’s talk about blogging. Blogging is one of the best marketing tools out there for small businesses to use. Blogging gives you the opportunity to establish yourself as an expert in your field and to become a trustworthy resource. It’s also an excellent way to...
Apr 7, 2015 | Customer Reviews, Marketing, Marketing Automation, Small Business, Social Media
By now most small business owners know the importance of social media in their everyday operations. Social media management can require time and a specific level of skill and application, both of which take time to develop. Most small business owners start with the...
Mar 17, 2015 | Customer Engagement, Customer Reviews, Customer Service, Marketing, Marketing Automation, Public Relations, Sales, Small Business, Social Media
What is Target without their bullseye, and Apple without their own famous apple? These corporations use consistent branding across all their products and platforms because their brand is their identity, it says who they are and makes them almost universally...