Jan 13, 2020 | Customer Engagement, Customer Reviews, Customer Service
57% of consumers won’t use a business that has less than a 4-star rating online. That stat could be pretty intimidating to a lot of businesses. The truth is, there are many things you can do in order to increase your amount of positive reviews in order to improve your...
Aug 10, 2019 | Customer Reviews
How to Avoid Negative Online Reviews Small businesses live or die by reviews these days and there is controversy across the board about how to get rid of negative reviews or boost positive ones, but one thing is for sure – it’s better if you can avoid them...
Mar 8, 2019 | Customer Reviews, Customer Service
Not as many businesses respond to positive reviews as negative reviews. This is unfortunate, because businesses should be thankful for the happy customers who take their time to help out by leaving positive feedback for others to see. Which businesses should be...
Jan 8, 2019 | Customer Reviews
Today our Customer Success Manager, Geoff, hosted a webinar all about how to find success with online reviews. How Can You Increase Your Online Reviews? How Can You Gain More Positive Reviews Online? How Should You Approach Your Customers about Leaving Reviews? How...
Aug 13, 2018 | Customer Reviews, Local Business
You know that your business needs online reviews. Not just reviews, but your business needs quality reviews that will make other consumers want to work with you as well. Journalist, and internet guru, Chris Anderson said, “Your brand isn’t what you say it is, it’s...
