CUSTOMER REVIEWS

The Ultimate Guide to Review Monitoring

Josh Allan
Director of Marketing
25 September 2019

Online customer reviews are often the first thing potential customers see about your company. Online reviews can put you on a sound footing with new or potential customers before they even meet you, but they can also work against you and stop customers from ever coming in or even contacting you.

Loyal customers are priceless, and they bring value to your company when they write quality reviews. Online review management helps you keep the customers you have while helping you bring in new ones. It is important to not only know how to get reviews from customers, but how to monitor and grow those reviews.

In this comprehensive guide to review monitoring, we will be highlighting the most important aspects of reviews to help you maintain a solid and helpful online review portfolio.

Monitoring your reviews and feedback for your business is an important part of your online presence. Reviews simplify the process of collecting feedback, improving your online reputation, and winning back customers. With all of the different websites that can be used for customer reviews, it can be helpful to have a program that can unify everything in one place. FreshLime’s online review management provides a way for you to manage your review monitoring campaign.

Contact FreshLime today and we will show you how you can use customer data to grow your business.

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