Turn digital conversations into new customers.
Make your car wash available to connect with customers and drive appointments around the clock.
With FreshLime, you’ll never miss a conversation again.
Thanks to our Customer Connection Platform™, you can increase your visibility with your customers—especially during the global COVID-19 crisis. Make sure your car wash is showing up where customers are looking. Maintaining visibility means winning new customers and bringing back old ones. FreshLime’s Customer Connection Platform makes it easy for customers to find and connect with you by making sure you show up consistently and everywhere you need to be online.
Build an online reputation that brings customers through your doors over and over again. FreshLime’s Customer Connection Platform collects feedback immediately after each customer visit and helps car washes easily collect more customer reviews that help attract new customers. Dominating your local Google and Facebook listing has never been easier through automated reviews powered by FreshLime.
Today, customers expect businesses to respond immediately to their questions 24/7. FreshLime’s Customer Connection Platform was built to help you connect with each customer real time so you will never miss another business opportunity. Customized ChatBots capture customer information and save you costs on staffing your website chat while providing you leads to grow your business. Easily and effectively communicate with customers during the social distancing driven by the COVID-19 pandemic and beyond.
Winning new customers is on every business owner’s mind, but building a loyal customer pool that comes back again and again is more cost effective and will drive sustainable growth over time. FreshLime’s Customer Connection platform is designed to increase customer retention and strong customer relationships for your car wash. We send personalized emails and texts to your customers at the right time with the right message to bring them back, saving you time and money along the way.
+ Lead Capture
+ Manual Requests
+ Response in App
+ Lead Capture
+ Lead Qualifier
+ Automatic Requests
+ Response in App
+ Social Platform Optimization
FreshLime started as a way to help Jay Bean’s long-time friend Phil, who asked for advice on how to get his customers to come back more regularly.
Phil had a huge book of business in his local area, yet struggled to know what kind of messaging to send them to incentivize them to return. Were texts too much? Did anyone really open emails from his business? And what about Google searches–how could Phil ensure his company was searchable?
With nearly 20 years of experience building customer connection technology solutions for local business, Jay had a lot of advice to give and realized that Phil probably wasn’t the only business owner struggling to connect with new and existing customers.
He decided to develop a valuable solution that would get Phil connected instantly with his customers when they needed his services, and the FreshLime Customer Connection Platform™ was born.
Soon after launching, Jay received hundreds of requests from small business professionals to customize FreshLime to meet their customer’s needs.
It’s Customer Connection magic at your fingertips.
– Jay Bean, CEO